Leica M3 facing

Faux leatherette material with addesive back. 

At ACR, we strive to provide high-quality products and a great customer experience. If you have purchased the Leica Facing Replacement Sheet and encountered an issue, please review our return policy below:

1. Faulty Product Returns:

• If you receive a Leica Facing Replacement Sheet that is faulty or defective, please contact us within 14 days of receiving your order.
• To qualify for a return and replacement, the product must be in its original condition, and any fault or defect must be reported to us immediately upon discovery.
• We will arrange for a replacement to be sent to you at no additional cost. You may be required to provide photos or additional information to verify the fault.

2. Exclusions – Customer Damage:

• This return policy does not apply to any product that has been damaged due to incorrect handling, improper installation, or misuse by the customer.
• If the Leica Facing Replacement Sheet is damaged during installation or use, we cannot offer a return, refund, or replacement.

3. Return Process for Faulty Products:

• Contact Us: Reach out to ACR by email: info:amsterdamcamerarepairs.com within 14 days of receiving the product. Please provide your order number, a description of the fault, and any relevant photos.
• Assessment: We will assess the issue. If the product is deemed faulty due to a manufacturing defect, we will provide instructions for returning the item.
• Replacement: Once the faulty item is received and inspected, a replacement will be sent to you at no additional cost.

4. Non-Returnable Conditions:

• Products damaged during installation or through improper use by the customer are not eligible for return or replacement.
• The product must not show signs of tampering, alteration, or misuse to qualify for a return.

5. Contact Information:

If you have any questions or need to initiate a return, please contact us at:

• Email: info@amsterdamcamerarepairs.com
• Phone: +31615155496

Thank you for choosing ACR. We are committed to ensuring your satisfaction with our products.

At ACR, we aim to deliver your product promptly and securely. Below, you’ll find detailed information on our shipping options and delivery times.

1. Shipping Options:

We offer the following shipping methods for the product:

• Domestic Shipping:

  • Estimated Delivery Time: 2 - 3 business days
  • Cost: 3.95 EUR

• Shipping within EU:

  • Estimated Delivery Time: 3 - 5 business days (varies by destination)
  • Cost: 6.95 EUR

2. Order Processing Time:

• Orders are processed and shipped within 1 - 2 business days after payment confirmation.
• You will receive an order confirmation and the email with tracking information once your order has been shipped.

3. Tracking Your Order:

• Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment. 

4. Shipping Restrictions:

• Please note that delivery times may vary due to unforeseen circumstances, such as weather delays, local post processing, or public holidays.
• We do not ship to P.O. boxes, APO/FPO addresses, or countries subject to trade restrictions.

5. Delivery Issues:

• If your order is delayed or lost, please contact us by email info@amsterdamcamerarepairs.com. We will assist you in resolving any shipping-related issues promptly.

6. Contact Information:

For any questions or concerns regarding shipping, please reach out to us at:

• Email: info@amsterdamcamerarepairs.com
• Phone: +31615155496

Thank you for choosing ACR!